Terms of Service

Effective date: September 14, 2026
Last updated: September 14, 2026

These Terms of Service (the “Terms”) are an agreement between you and Timgu Ltd. (“Timgu”, “we”, “us”, or “our”). They govern your use of the website at timgu.com (the “Site”) and Timgu App (together, the “Services”), including any features that connect to third-party advertising and analytics platforms such as Meta products (Facebook, Instagram) and Google products (Google Ads, Google Analytics).

By accessing the Site or using Timgu App, you agree to these Terms. Our Privacy Policy describes how Timgu App handles information from connected accounts. If you do not agree to these Terms, do not use the Services.

1. Who We Are

Timgu Ltd. is a digital marketing agency founded in 2010. We provide analytics and tracking, paid advertising, and AI strategy and implementation services to business clients. Our contact details are in Section 16.

2. Eligibility

The Services are intended for businesses and professionals. You must be at least 18 years old to use them. If you use the Services on behalf of a company or other organisation, you confirm that you have the authority to bind that organisation to these Terms, and “you” refers to both you and that organisation.

3. Timgu App and Connected Accounts

Timgu App lets you connect advertising and analytics accounts you control, such as a Meta Business account, a Facebook Page, an Instagram professional account, a Google Ads account, or a Google Analytics property, so that we can deliver the work you have engaged us for: reporting, campaign management, conversion tracking, and related work.

• You choose which accounts to connect and which permissions to grant. We use only the permissions you approve, and only to provide the requested feature.
• You may disconnect an account or revoke permissions at any time through the platform’s own settings or by contacting us. Disconnecting may stop the affected features from working.
• Your use of each connected platform remains subject to that platform’s own terms and policies, including Meta’s Platform Terms and Google’s Terms of Service and Google Ads policies. You are responsible for complying with them.
• Timgu App is not affiliated with, endorsed by, or sponsored by Meta or Google.

How we handle data from connected accounts, and how to request its deletion, is described in our Privacy Policy.

4. Your Responsibilities

You agree that you will:

• keep your login credentials and connected-account access secure, and tell us promptly if you believe they have been compromised;
• provide information that is accurate and that you have the right to share with us;
• only connect accounts that you own or are authorised to manage; and
• comply with all laws that apply to your advertising, including consumer-protection, privacy, and advertising-standards rules in the markets you target.

5. Acceptable Use

You must not use the Services to:

• break any law or infringe anyone’s rights;
• run advertising that is deceptive, discriminatory, or prohibited by the platform on which it appears;
• probe, scan, overload, or interfere with the Site, Timgu App, or any connected platform, or attempt to gain access you are not entitled to;
• copy, scrape, reverse-engineer, or resell the Services or any part of them, except as permitted by law; or
• upload malware or content that is unlawful, defamatory, or harmful.

6. Client Engagements

Paid services are provided under a separate proposal, statement of work, or services agreement (an “Engagement Agreement”). Fees, scope, deliverables, and any service levels are set out there. If an Engagement Agreement conflicts with these Terms, the Engagement Agreement prevails for that engagement. Advertising spend paid to a platform is your cost and is separate from our fees unless the Engagement Agreement says otherwise.

7. Intellectual Property

The Site, Timgu App, and their content, including text, design, code, the Timgu name and logo, and the Tim Guu mascot, are owned by Timgu Ltd. or its licensors and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable licence to use the Services for their intended purpose. You may not use our name, logo, or mascot without our written permission.

You keep ownership of your own content, data, advertising accounts, and campaign materials. You grant us the rights we need to provide the Services, for example to read account data you have connected and, where you have asked us to and granted the corresponding permission, to publish content or manage campaigns on your behalf. Deliverables created for you under an Engagement Agreement are owned as that agreement states.

8. Third-Party Services and Links

The Services rely on and link to third-party platforms and websites, including Meta and Google. We do not control them and are not responsible for their availability, content, policies, or how they handle your data. A platform may change or withdraw an API, permission, or feature at any time, which may affect the Services.

9. Availability and Changes to the Services

We aim to keep the Services available but do not guarantee uninterrupted or error-free operation. We may change, suspend, or discontinue any part of the Site or Timgu App at any time. Where a change materially affects a paid engagement, the Engagement Agreement governs.

10. Disclaimers

The Services are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Advertising results depend on many factors outside our control, and we do not guarantee any particular outcome, ranking, traffic, conversion rate, or return on advertising spend unless an Engagement Agreement expressly says so.

11. Limitation of Liability

To the fullest extent permitted by law, Timgu Ltd. and its directors, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or related to the Services or these Terms. Our total liability for all claims relating to the Services will not exceed the fees you paid us in the twelve months before the event giving rise to the claim, or, if you paid no fees, one hundred US dollars. Nothing in these Terms limits liability that cannot be limited by law.

12. Indemnity

You will defend and indemnify Timgu Ltd. against claims, losses, and expenses, including reasonable legal fees, arising from your content, your advertising, your breach of these Terms, or your breach of a connected platform’s terms or policies.

13. Suspension and Termination

You may stop using the Services and disconnect your accounts at any time. We may suspend or terminate your access if you breach these Terms, if a connected platform requires it, or if we discontinue the Services. Sections 7, 10, 11, 12, and 14 survive termination. Termination of a paid engagement is governed by its Engagement Agreement.

14. Governing Law and Disputes

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The courts of Dubai have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, except that either party may seek injunctive relief in any competent court. If any provision of these Terms is found unenforceable, the rest remain in effect.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice as required by law, such as by posting the updated Terms, updating the “Last updated” date, or emailing you. Your continued use of the Services after the effective date of updated Terms means you accept them to the extent permitted by law.

16. Contact Us

Questions about these Terms can be sent to: